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Frequently Asked Questions

Save time and hassle by browsing through our FAQs.

In case you have a question that’s not listed here, please feel free to get in touch with our friendly team and they will be more than happy to assist you.

Yes. We offer electronic shelf label (ESL) models that are IP-rated waterproof and can operate in low-temperature environments, making them ideal for areas such as refrigerated sections and frozen food displays. But they are not intended for outdoor use. You may visit our cold storage electronic shelf label range for these.

Yes. Dinya Digital's electronic shelf labels (ESLs) support fully customizable display templates, allowing you to tailor layouts for specific product. Using our cloud platform or your own integrated system, you can adjust font sizes, colors, icons, and information fields—such as price, barcode, QR code, or promotional messages—so each category is presented in the most effective way for customers.

Yes, Dinya Digital's ESL system integrates seamlessly with point-of-sale (POS) and inventory management systems. Through well-documented open APIs, our platform can communicate directly with your backend, enabling real-time synchronization of pricing, product data, and stock levels. This ensures accurate shelf-edge information while minimizing manual effort and operational errors. Note: You'll need to reach out to your PoS or IMS provider for integration via APIs. Alternatively we can take care of the integration for you (additional costs apply).

Yes, Dinya Digital's electronic shelf labels offer customizable templates that can display not only prices but also product names, barcodes, QR codes, stock levels, promotional details, expiration dates, and even custom icons or graphics. Some models are also equipped with LED indicators to help users identify items for picking or restocking tasks more efficiently.

Dinya Digital's electronic shelf labels (ESLs) provides a robust, cloud-based ESL management platform, along with a companion mobile app (optional), for configuring and controlling your digital labels. The software supports centralized price updates, label template design, promotion scheduling, and real-time device monitoring. Whether you use Dinya Digital’s ESL cloud platform or your own, we provide the tools and support needed to ensure a smooth and scalable deployment.

Electronic shelf labels operate through a three-layer architecture: a cloud management platform, in-store gateways, and the labels. When a price or product detail is updated in the platform, the change is pushed through the gateway and reflected on the corresponding label within seconds. Dinya Digital's electronic shelf labels use BLE 5.0 technology for communication, enabling large-scale deployments and efficient data updates. In typical retail environments, the labels offer a battery life of 5–10 years. Each label can displays barcodes, QR codes, inventory levels, and promotional content—updated remotely via the Dinya Digital's ESL cloud platform, or integrated directly with your existing POS or ERP systems through open APIs.

Yes please drop us an email about becoming one of our re-sellers.

We are involved in every aspect of the production of our products. We manufacturer our slat walls so we can pass on the savings to all our customers without jeopardizing quality.

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