Terms and Conditions

Please read the terms & conditions for the use of the Dinya Designs website. Please note that for further information you can contact us by going to the contact page on our site.

By using or accessing this site you acknowledge that you have read, clearly understood, and agree to be bound by these Terms & Conditions.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Buying Products

Any order placed by you in the manner described in this site is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you.

Dinya Designs may change the prices published on this website at any time. While every effort has been made to ensure the accuracy of prices and information displayed on the Dinya Designs website, Dinya Designs reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on this site, or an error in your order. We may require additional verification or information before accepting any order.

Dinya Designs aims to include up-to-date pictures and specifications of all of the goods. However, our picture and/or description of the goods may differ from the actual goods. Images are for illustration purposes only, actual product may differ.

Purchasing & Payment

Your order and credit card details are safe and secure. All personal and credit card information provided to Dinya Designs is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. Payment must be cleared before the goods are despatched unless you have approved credit facilities with Shopfittings Store.

Dinya Designs currently accepts PayPal, Visa, MasterCard, American Express, and Direct Bank Desposits.

Payment processing will not begin until we receive all the information we need.

Where you pay by direct bank deposit you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 7 days from the date that you receive your Order Confirmation.

If a payment is not received within 7 days from the date that you receive your Order Confirmation, Dinya Designs reserves the right to cancel the transaction.

Where you pay by credit card, PayPal, bank deposit tax invoice will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.

Pricing Policy

Our lowest prices policy means that if you find a competitor’s lower price (including GST and delivery charges) on the same in-stock item, we’ll beat it by 10%.  This excludes trade quotes, stock liquidations, and commercial quantities.

Returns, Damaged or Faulty Goods

We endeavour to insure your goods are packed in the appropriate manner to ensure fail safe delivery however it is the buyer’s responsibility to ensure there are no breakages or missing items at the time of delivery. By signing for a delivery you are accepting that the order is complete and intact. If you order is partially shipped (i.e. there are products still to send, a remark will appear in the comments section of the shipping label).

By signing for and accepting a delivery you are acknowledging that the product has arrived in good condition. If the packaging is damaged in any way please inspect the contents prior to signing for it.

In cases where goods appear to have been damaged or broken in transit we advise you to refuse to accept the order and notify us immediately. If possible photograph the consignment immediately and e-mail the details to us. We will subsequently advise the freight company of the issue and will replace or repair any item that has been damaged in transit where required.

All damage claims must be filed with the carrier (if damage is noted at the time of delivery). We will provide you full assistance in the unlikely event.

For warranty claims, please contact us to make appropriate arrangements.

We do not cover freight expenses on warranty claims.

Any re-delivery charges are the responsibility of the customer.

Prior to returning any products you must contact us for authorization.

All returns and Breakage notifications must be made within 7 days of original delivery

No exchange of goods or refund on goods will be accepted after one month from date of purchase.

For further details, please do not hesitate to contact us.

Any unanswered questions? Contact Us