Frequently Asked Questions
Save time and hassle by browsing through our FAQs.
In case you have a question that’s not listed here, please feel free to get in touch with our friendly team and they will be more than happy to assist you.
Yes. We ship from our Melbourne warehouse to all states and territories. Metropolitan orders dispatch in 1–3 business days; regional orders in 3–7 business days.
Yes. Contact our Melbourne team for replacement castors, rail components, and cross-bar parts. A minor repair shouldn't mean replacing the whole unit.
Yes. Every rack ships flat-packed and assembles in 5–15 minutes using the included hex key. No specialist tools needed. Printed instructions come in the box, and video walkthroughs for major SKUs are on our YouTube channel.
Yes. Custom powder coat colours and non-standard sizes are available on request. Lead times vary depending on the product. Contact our team for a quote.
Dedicated shoe display shelving is the most practical choice. It's sized and angled for footwear, which makes it easier for customers to scan the range and for staff to replenish stock quickly.
Yes. We supply everything from single gondola units to full store fitouts. If you need a fashion store display solution, our team can suggest formats that maximise your floor area without over-crowding the display.
Glass display cabinets are enclosed, keeping products secure while remaining fully visible, and are suitable for jewellery, watches, or accessories with a higher theft risk. Glass display shelves are open and wall-mounted or counter-mounted, better suited to items you want customers to pick up and handle.
Yes. Slatwall supports a wide range of hanging accessories including faceout arms and straight bars for garments. It's a flexible option because you can reposition every fitting as your range changes.
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