Frequently Asked Questions

A glass display case is a broad term covering any enclosed display unit with glass panels. A showcase cabinet typically refers specifically to a four-sided aluminium-framed unit with 360-degree visibility, the style most commonly used in jewellery and electronics retail. All showcases are glass display cabinets, but not all glass display cabinets are showcases.

Whichever you'd prefer. Many customers assemble the units themselves, as pre-assembled delivery costs more. If you'd prefer pre-assembled, simply select that option at the checkout.

Most units can be assembled by one person, but a second set of hands makes it significantly easier, particularly when lifting and aligning the glass panels. Dinya provides assembly instructions with every cabinet, and the Melbourne showroom team is happy to talk you through the process.

A well-maintained aluminium-framed glass cabinet will last 10–15 years in a standard retail environment. The main wear points are the castors and the lock cylinder, both of which can be replaced without replacing the whole unit.

Yes. All Dinya glass display cabinets use tempered glass that meets AS/NZS 2208, the Australian standard for safety glazing. Tempered glass is significantly stronger than standard glass and, if it does break, fractures into small blunt pieces rather than sharp shards.

A retail shop counter is a broad term covering any service fixture in a shop. Cash wraps, display counters, checkout lanes and service desks all fall under it. A reception counter is a specific type: a first-contact fixture positioned at the entry of a business to greet visitors and manage bookings, typically taller (1050mm) and without the transaction-focused storage of a cash wrap. In retail, reception counters are most common in salons, clinics and gyms where the first interaction is a booking rather than a sale.

Wipe laminate and veneer surfaces daily with a damp microfibre cloth and mild detergent, and avoid abrasive cleaners that dull the finish. Clean glass display sections with a glass cleaner and soft cloth. Check drawer slides and hinges every six months and apply a dry lubricant if they start to stick. For stainless steel food counters, use a food-safe stainless cleaner and always wipe in the direction of the grain.